General Data Protection Regulation (GDPR)

We prioritise privacy and strive to earn your trust by upholding strict standards for safeguarding your personal information.

A guest at any hotel in Indonesia is required by law to be registered as a guest. An Indonesian hotel guest is required to produce their KTP (Identity card) and the details are recorded. A foreigner is required to present their passport and provide their full name, passport number, place of issue and expiry date, country of citizenship, age, sex. port of entry, next destination. unless they are a resident in Indonesia, then a local identity document such as a SKID may be used instead of their passport.

This information is then all provided to the local police. It is also used to derive statistics by the Indonesian office of statistics (Baden Statistik) and also to determine guest numbers and frequency of stay for the collection of accommodation taxes, this also being monitored by the local office or transportation, communications and tourism. It also assists the police to find you or your travelling companions in an emergency. For this reason we keep a scan of your passport on file before your trip and for 12 months post

COOKIES

Cookies are small text files that are placed on to your computer by websites that you visit. Cookies are stored on the browser or hard drive of your computer or device. They are used to make websites work, to improve efficiency of websites, to improve the user’s experience and to provide usage information on websites. This information should make your website visits more productive by storing and using information on your website preferences and habits.
Most web browsers are set up to accept cookies initially. Your web browser can choose to opt in or out of cookies.

We may offer cookies to you and you should ensure that your web browser is set up to not accept cookies if you do not wish to receive them. If you disable cookies, services or website functionality may not be available. For further information about cookies and how to disable them please go to aboutcookies.org. 

We use the following cookies:

Essential cookies. These are cookies that are required for the operation of our website. They include, for example. cookies that enable you to log into secure areas of our website, and to use online forms.

Marketing cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences. These cookies also record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website, the advertising displayed on it and communications sent more relevant to your interests.

Analytical cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps as to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.